Privacy Policy

Effective Date: 21 July 2025

Introduction

We at Crescent Insurance Brokerage (we, us, our) are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store information about you in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Personal Data We Collect

We may collect the following types of personal data:

• Contact details (e.g., name, email, phone number)
• Identification data (e.g., date of birth, national ID)
• Insurance-related data (e.g., coverage history, claims)
• Financial information (e.g., payment details, bank account info)
• Usage data from our website (IP address, cookies, browser type)

Lawful Basis for Processing

We process personal data based on:

• Your consent
• Contractual necessity
• Compliance with legal obligations
• Legitimate interests in operating our brokerage services

How We Use Your Data

Your data may be used to:

• Provide insurance quotes and brokerage services
• Process applications, claims, and payments
• Communicate policy updates and service information
• Meet regulatory and compliance requirements

Data Sharing and Disclosure

We may share your data with:

• Insurance providers and underwriters
• Regulatory authorities and legal bodies
• Third-party vendors (e.g., IT and payment processors)

All third parties are contractually obligated to safeguard your data and use it only for agreed purposes.

International Transfers

If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfill our contractual obligations or comply with legal requirements. Retention periods vary depending on the nature of the data and applicable regulations.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict or object to processing
• Withdraw consent at any time
• Data portability
• Lodge a complaint with a supervisory authority FRA Https://complaints.fra.gov.eg

Cookies and Tracking

Our website uses cookies to improve functionality and gather analytics. You may control cookie settings through your browser at any time.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

• Email: info@crescentglobal.com.eg
• Phone: +20 252 87214
• Address: Crescent Egypt Insurance Brokers, Maadi, Egypt